Dear tenant,

The KI Housing office will be closed from July 9 to July 31. No emails or maintenance requests will be handled during this time.

In case of urgent maintenance needs that may cause damage to property or person if not immediately attended to, all KI Housing tenants must contact the landlord directly when the KI Housing office is closed. See the contact details below.

If your maintenance request is not urgent and can wait, we ask you to submit your maintenance request in the customer portal as usual.

KI Housing wishes you a great summer and Holiday season!

Best regards,

the KI Housing team

Urgent maintenance issues or lost keys

If you have an urgent maintenance request or if you would lose your keys, we ask you to use the contact details provided below.

Note that the emergency maintenance service must only be contacted for problems that risk to cause damage to property or person if they are not taken care of immediately, for example a power cut that affects the whole apartment or building, a water leak or a blocked sewage where there is a risk for flooding.

Please note that non-urgent maintenance issues that are reported to the landlord will be charged to the tenant.

Contact details

For emergency maintenance matters: Call “Byggvesta/L&T fastighetsskötsel” at 08-6940790 (for English, select option 5 and then option 1)

For elevator problems: call “Schindler” at 020-31 33 33.

If you lose your keys and need to get into your room/apartment: Call “Byggvesta/L&T fastighetsskötsel” at 08-6940790 (for English, select option 5 and then option 1)

For disturbances after office hours: Call “Byggvesta/L&T fastighetsskötsel” at 08-6940790.

Tell them that you are a KI Housing tenant and what address you are staying at. Please describe the problem in detail.

Any costs related to lost key tag/keys will be charged to the tenant. 

Booking related questions

If you have any booking related questions, we ask you to send an email to  info@kihousing.se.

Emails sent to KI Housing when our office is closed will be read and answered when we reopen. The date when your email is sent will be noted.

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